Our Fence Warranty

We want our fences to look good for as long as possible. If you see something you are not happy with, please let us know! We don’t care if it’s 12 years from now. If anything ever pops loose, falls off, curls up, or stops working…call us! We don’t want our name on an ugly fence. Sometimes there may not be much we can do, but most of the time we can! We build up to 250 fences each year and there is no way we can monitor each one of them.

We encourage our customers to let us know if something is not right.

When we build a new fence, and it’s close to an older Hancock Fence, we inspect the fence to see if there is anything out of the ordinary. If something is not right, we fix it while we are there! Many times the owner never knows anything about it. That’s just how we roll…we want Hancock Fences to be the best looking fences in town…period! All fences will need a little attention as the years pass by.

Helpful Hint

Cracks in the wooden fences will occur and should be expected. This is a natural and very common. If splits, cracks and natural imperfections keep you awake at night, you should seriously consider a composite, fiberglass or vinyl fence for your home. Splits and cracks can easily be concealed by the owner with a brown colored exterior latex caulk. Typically, replaced pickets will not match well (old vs. new) and are much more obvious than a thin line of caulk.

Of course there are many more details involved in our full warranty and you will be provided a copy when it’s time to sign a contract. Everything is in writing that easy to understand and a win-win situation for both of us! We are always available to answer any questions about reasonable expectations with your new Hancock Fence. 

Thanks again!
Hancock Fence & Fabrication LLC